Privacy Policy

Super Serious Software LLC (“Super Serious Software,” “I,” “we,” “us,” or “our”) is a limited liability company organized under the laws of the State of New York, with its principal place of business in New York, New York. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our websites, our iOS and other mobile applications, and any related services we provide (collectively, the “Services”).

By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Information you provide to us

• Account information. If you create an account, we may collect your name, email address, username, and authentication identifiers. If you sign in with Sign in with Apple, we receive an Apple-issued identifier and either your email address or an Apple private relay address, depending on your selection.
• Content you submit. Text, images, files, notes, settings, and other material you create, upload, or sync through the Services.
• Support and correspondence. Messages you send us, including the contents of support requests, bug reports, and feedback.
• Optional information. Profile details, preferences, or survey responses you choose to provide.

1.2 Information collected automatically

• Device and app information. Device model, operating system version, app version, language, time zone, locale, and coarse region.
• Usage and diagnostics. Feature usage, session length, interaction events, performance metrics, and crash logs, including stack traces and device state at the time of a crash.
• Network information. IP address and related connection metadata, used for security, fraud prevention, and approximate location at the country or region level.
• Identifiers. App-generated installation identifiers and, where applicable and permitted, the Apple Identifier for Vendors (IDFV). We do not use the Identifier for Advertisers (IDFA) or engage in cross-app tracking unless we request your permission through Apple's App Tracking Transparency prompt and you grant it.
• Website data. Pages viewed, referring URLs, and similar server-log information collected when you visit our website.

1.3 Purchases and subscriptions

In-app purchases and subscriptions are processed by Apple through the App Store. We do not receive or store your payment card number, billing address, or other payment credentials. We may receive transaction identifiers, purchase and renewal status, product identifiers, and country of purchase in order to deliver the features you have paid for and to honor refunds and cancellations. Apple's handling of your payment information is governed by Apple's own privacy policy.

1.4 Information stored only on your device

Some of our apps store data locally on your device or in your personal iCloud account, where it is not accessible to us. Data held in your iCloud account is subject to Apple's privacy practices and is not transmitted to our servers.

1.5 Information from third parties

We may receive limited information from service providers that support the Services, such as aggregate App Store analytics from Apple, fraud and abuse signals from our infrastructure providers, and delivery or engagement data from our email provider.

2. Cookies and Similar Technologies

Our website may use cookies, local storage, and similar technologies that are strictly necessary for the site to function, that remember your preferences, and — where used — that help us measure aggregate traffic. Our mobile applications do not use browser cookies, though embedded web views may.

You can control cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the website from working. Where required by applicable law, we obtain consent before setting non-essential cookies.

3. How We Use Information

• To provide, operate, maintain, and improve the Services, including syncing your content across devices.
• To create and administer accounts and authenticate users.
• To deliver purchased features, manage subscriptions, and process cancellations and refunds.
• To diagnose crashes, fix defects, monitor performance, and understand which features are used.
• To communicate with you about the Services, including transactional and service messages, and — with your consent where required — product updates and marketing.
• To protect the security and integrity of the Services, detect and prevent fraud and abuse, and enforce our Terms of Service.
• To comply with legal obligations and to establish, exercise, or defend legal claims.

We do not use your content to train machine learning models unless we describe that use separately and obtain any consent required by law.

4. Legal Bases for Processing (EEA, UK, and Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data on the following legal bases: performance of a contract, to provide the Services you request; legitimate interests, to secure and improve the Services, prevent abuse, and understand aggregate usage, balanced against your rights; consent, where we ask for it, such as for certain analytics, marketing communications, or tracking, which you may withdraw at any time; and legal obligation, where processing is required by law.

5. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose personal information only as follows:

• Service providers. Vendors that host our infrastructure, deliver email, provide crash reporting and analytics, and support customer service. These providers act on our instructions under written agreements and are not permitted to use the information for their own purposes.
• Apple. In connection with App Store distribution, purchases, subscriptions, and platform services.
• Legal and safety. When we believe disclosure is reasonably necessary to comply with a law, regulation, subpoena, court order, or other valid legal process; to enforce our agreements; or to protect the rights, property, or safety of Super Serious Software, our users, or the public.
• Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case we will take reasonable steps to ensure the recipient honors this Policy and we will notify you of any material change.
• With your direction. When you ask us to share information, or use a feature that shares content with others.

5.1 Current service providers

6. Data Retention

We retain personal information for as long as needed to provide the Services and for the purposes described in this Policy. Account information and user content are retained while your account is active and are deleted within 30 days of account deletion, except where we must retain records to comply with legal obligations, resolve disputes, or enforce our agreements. Crash logs and diagnostic data are retained for up to 90 days. Aggregated or de-identified data that cannot reasonably be linked to you may be retained indefinitely.

7. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

8.1 All users

You may access and update your account information in the app, delete your account from within the app or by contacting us, opt out of marketing emails using the unsubscribe link, and control permissions such as notifications, location, photos, and tracking through your device's iOS settings.

8.2 EEA, UK, and Switzerland

Subject to applicable law, you have the right to request access to your personal data; correction of inaccurate data; erasure; restriction of processing; portability; and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time without affecting prior processing. You also have the right to lodge a complaint with your local supervisory authority.

8.3 California

Under the California Consumer Privacy Act as amended by the CPRA, California residents have the right to know what personal information we collect, use, and disclose; to request deletion; to request correction; to opt out of the sale or sharing of personal information; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. As stated above, we do not sell or share personal information as those terms are defined by the CCPA, and we do not use or disclose sensitive personal information for purposes requiring a limitation right. We honor Global Privacy Control signals where technically feasible.

8.4 Other U.S. states

Residents of states including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and Montana may have comparable rights to access, correct, delete, and obtain a copy of their personal data, and to appeal a denial of a request. If we deny your request, you may appeal by replying to our response; we will inform you of the outcome and of your right to contact your state Attorney General.

8.5 Submitting a request

Send requests to contact@superserioussoftwarellc.com. We will verify your identity, typically by confirming control of the email address associated with your account, and respond within the time required by applicable law. An authorized agent may submit a request on your behalf with proof of authorization.

9. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us at contact@superserioussoftwarellc.com and we will delete it. Where required by applicable law, the minimum age is 16.

10. International Data Transfers

We are based in the United States, and our service providers may process information in the United States and other countries whose data protection laws differ from those in your jurisdiction. Where we transfer personal data out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses and the UK Addendum, together with supplementary measures where necessary.

11. Do Not Track

Our website does not currently respond to browser “Do Not Track” signals, because no common standard for interpreting them has been adopted. We do honor Global Privacy Control signals as described above.

12. Changes to This Policy

We may update this Policy from time to time. We will post the revised version with a new effective date and, if the changes are material, provide additional notice through the Services or by email. Your continued use after the effective date constitutes acceptance of the updated Policy.

13. Contact Us

Super Serious Software LLC
New York, NY
contact@superserioussoftwarellc.com

© 2026 Super Serious Software LLC. All rights reserved.